Help Center

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Help Center

Blueprint Students

Blueprint Students

If you're a student currently studying with us, this is the best place to find key information. For more help, please give us a call!

Learner Portal Vidoes

Learner Portal Videos

I have forgotten my log in details!

1. How to Change your Password

2. How to find and download resources

3. How to submit an assessment

4. How to upload a Document

5. How to ZIP a folder

6. How to view your results

7. How to message your trainer

8. How to reset your password

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Assessments help

How to book a Support Session/Webinar

How can I get an extension?

How long does it take to mark assessments?

Why is a different trainer than the person who delivered the course marking my assessments?

What is the quickest I can finish it all? Can I fast track my course?

How much work do I have to do in my own time?

How long do I have to complete my course?

How many attempts at an assessment will I get?

How can I get help with my assessment?

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RPL

What happens if I’m unsuccessful in my RPL application?

What evidence would I need to provide for RPL?

What does RPL mean?

Technical

What should I do if I am unable to upload my assessment/document?

Why is my course not at 100% complete when I’ve finished all the assessments?

What if I forget my password?

Certification

I have lost my certificate - how can I get a reprint?

How long does it take to get my certificate once I’ve completed?