What Support Options are available to support me in my learning journey?

We offer a range of support options to assist with your wellbeing, literacy and numeracy skills, or any general support you may need.

1. Homework Club

Some of our qualifications include a weekly Homework Club- an online space where you can connect with a trainer and fellow students to get support and work through your assessments together.

Email: training.support@blueprintcd.com.au

2. Microsoft Teams Sessions
Book a one-on-one session with a trainer or administrator to get help with assessments or even just navigating Teams.

Email: training.support@blueprintcd.com.au

3. Phone Support
Call us on 1300 851 550 for assistance at a time suitable for you, dependent on trainer availability.

4. Live Chat Support
Use the live chat feature on aXcelerate to ask questions about assessments or get help with digital literacy issues

5. External Support
If you’d like to explore further literacy and numeracy support, you can contact the Reading Writing Hotline at 1300 655 506 or visit www.readingwritinghotline.edu.au. They can help connect you with a local LLN provider. Please note that any associated costs will be your responsibility.